One of the key features introduced to the Workforce Solutions division is an upgraded HP Workforce Experience Platform, which provides enhanced tools for monitoring and managing devices across an organization. This platform aims to alleviate digital friction and improve connectivity. In addition, HP is launching new managed services designed to proactively address IT issues, thereby minimizing downtime and maintaining workforce efficiency.
For example, the introduction of the industry’s first out-of-band diagnostics and remediation capability stands out among the new offerings. This technology enables IT support to resolve complex issues remotely, even when devices are unresponsive. By providing full control to support agents, this feature promises to enhance user experience significantly by reducing the time employees spend troubleshooting technical difficulties.
Image Credit: HP Inc.
